Maiden Endeavors ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms, request a quote, schedule an appointment, or otherwise contact us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and Service Data
If you request information, schedule an appointment, or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support
Respond to quote requests and insurance inquiries
Send appointment confirmations and reminders
Send SMS and email communications that you have explicitly consented to receive
Improve our website and marketing performance using analytics
Maintain compliance records related to consent and opt-outs
Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following circumstances:
Service Providers
We may share information with trusted vendors who help us provide services such as SMS delivery, email communications, customer support, scheduling tools, and website analytics. These providers may only use your information to perform services on our behalf.
Legal Requirements
We may disclose information if required by law or to protect the rights, safety, or security of Maiden Endeavors, our clients, or others.
Business Transfers
If Maiden Endeavors is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.
Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
Email Opt-Out
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Access, Correction, and Deletion
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will become effective when posted on this page along with a revised Last Updated date.